PetSmart is a provider of pets and pet supplies in Conway. PetSmart is located on Elsinger Boulevard. PetSmart is a corporation that focuses on pets, their needs, and their owner’s needs. Services, supplies, and pets are all readily available at the store. Areas for merchandise include fresh water fish, reptiles, birds, cats, dogs, and small animals such as hamsters and gerbils. Food, beds, accessories, health care supplies, toys, and many other items are available for customers to choose from. Services such as training and salon services are available as well.

PetSmart is very easy to navigate as a customer. When one enters the check out stations are to the left. To the right are fish supplies, followed by reptile supplies. Further to down is where the cat supplies are located. At the very back of the store is where salon services are provided. Coming back up to the front of the store now on the left side is the dog supplies. At the left front corner of the store is where training services are provided. Large signs above each section can be found in different colors depending on the pet being sought. The birds and other sales merchandise are located right in the middle of the store. Pet Smart is pet friendly and welcome to all pets on a leash.

Employees are friendly and customer conscious. All employees wear a blue shirt and khaki pants. Employees also have name badges that allow customers to identify their hierarchy within the store.